Shipping policy

Shipping & Delivery

Processing Time

All orders are processed within 1–3 working days.
You’ll receive a confirmation email once your order has been dispatched.

Orders are not shipped on weekends or UK public holidays.

UK Shipping

Orders within the United Kingdom are shipped using Royal Mail.

Estimated delivery time:

  • 2–5 working days after dispatch

Shipping costs are shown at checkout.

EU Shipping

We ship to selected European Union countries from the UK using Royal Mail International Tracked.

Estimated delivery time:

  • 5–10 working days after dispatch
    (delivery times may vary due to customs processing)

Customs, VAT & Import Fees

Orders shipped to the EU may be subject to import VAT, customs charges, or handling fees.
These fees are not included in the product price or shipping cost and are the responsibility of the customer.

Tracking

Where available, tracking information will be sent once your order has been dispatched.

Delivery Issues

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for delays or losses caused by incorrect address details or customs delays.

If your order hasn’t arrived within a reasonable timeframe, please get in touch via our Contact page and we’ll do our best to help.

Contact

If you have any questions about shipping or delivery, please contact us via the Contact page.

All orders are shipped from the United Kingdom.